LA MON SWEDEN - Terms and conditions of purchase 

3. Orders

Once an order has been completed, an order confirmation will automatically be sent to the email address provided by the customer at the time of purchase. The order confirmation confirms that the order has been received and contains information regarding the ordered products, prices, and delivery details. The customer is responsible for reviewing the information in the order confirmation without delay to ensure that all details are correct. In the event of any inaccuracies or questions regarding the order, customer service must be contacted as soon as possible for possible corrections. La Mon Nails reserves the right to correct or cancel orders in the event of technical errors, pricing errors, sold-out products, or other circumstances beyond the company’s control.

4. Prices & Payment

All prices displayed on the La Mon Nails website are stated in Swedish kronor (SEK) and include applicable value-added tax (VAT), unless otherwise explicitly stated. The total price of the customer’s order, including VAT, any shipping costs, and other additional fees, is specified and summarized at checkout before the purchase is completed. Prices are valid at the time the order is placed. However, La Mon Nails reserves the right to adjust prices at any time, implement price changes, and correct any inaccuracies regarding pricing, product information, technical issues, or typographical errors on the website. In the event of an obviously incorrect price, La Mon Nails reserves the right to correct the price or cancel the order, even after an order confirmation has been issued.

Payment via Klarna (Kustom Checkout)

La Mon Nails uses Klarna (Kustom Checkout) as its payment solution to provide customers with a secure, smooth, and flexible payment process. When completing a purchase, the customer identifies themselves through Klarna (Kustom Checkout), after which the available payment methods are presented. Klarna (Kustom Checkout) separates the purchase from the payment process, meaning that the customer first confirms the purchase with La Mon Nails and then selects their preferred payment method from the options offered by Klarna (Kustom). The shipment from La Mon Nails includes only a delivery note. Invoices, installment payment information, or other payment details are sent separately by email from Klarna (Kustom). All payments, including installment payments if applicable, are handled in accordance with Klarna’s (Kustom’s) applicable terms and conditions. For any questions regarding payments, invoices, or installment plans, customers are referred directly to Klarna’s (Kustom’s) customer service for further assistance and support.

International Payments

Customers in Denmark, Finland, and Norway may use Klarna (Kustom Checkout) as a payment solution in accordance with Klarna’s (Kustom’s) available payment options and terms.
For orders from all other countries, advance payment is applied as the payment method.

La Mon AB
Snickaregatan 17
568 32 Skillingaryd
Sweden

IBAN: SE 29 8000 0815 0576 4481 1551
BIC: SWEDSESS

Payment must be received by La Mon Nails no later than five business days from the date the order is placed. If payment has not been received within the specified time frame, La Mon Nails reserves the right to cancel the order without prior notice. For deliveries to countries outside the European Union (EU), import duties, customs fees, VAT, local taxes, or other administrative charges may apply in accordance with the regulations of the destination country. Such fees are the responsibility of the customer unless otherwise explicitly stated at the time of purchase or at checkout. La Mon Nails is not responsible for any additional costs related to customs clearance or import procedures in the destination country.

5. Delivery

Orders are normally shipped from our warehouse within 24 hours on weekdays after the purchase has been completed. During periods of high order volume, such as campaigns, special offers, or product launches, handling time may extend up to 48 hours. During holidays, vacation periods, or other exceptional circumstances, delivery times may be longer. The normal delivery time within Sweden is 2–5 business days from the date the shipment leaves our warehouse. Shipping costs are calculated per parcel based on volumetric or chargeable weight and are specified at checkout before the order is completed. Free shipping is offered for B2C orders over 999 SEK including VAT, and for B2B orders over 1,500 SEK including VAT. If, after a return, refund, or order adjustment, the order total falls below the applicable free shipping threshold, La Mon Nails reserves the right to charge the standard shipping fee. La Mon Nails reserves the right to adjust shipping prices, delivery terms, and fees at any time. Deliveries are made via DHL. The customer is responsible for ensuring that all delivery details, including name, company name, organization details, and address, are complete and correct at the time of ordering. For B2B orders, the correct company name must be provided. If a private individual’s name is entered instead of a company name, the order may be processed and delivered as a B2C order.

Transport Damage & Damaged Deliveries
The customer is obligated to carefully inspect the shipment and its contents upon delivery to ensure that the package is undamaged, complete, and in accordance with the order. If the parcel, outer packaging, or contents are visibly damaged, opened, incomplete, or otherwise irregular upon delivery, the customer must immediately report this directly to the carrier (DHL) at the time of receipt or as soon as the damage is discovered. The customer must also contact La Mon Nails customer service without delay via info@lamon.se for further handling.

When reporting damage to La Mon Nails, the customer must provide clear documentation in the form of photos showing:

Outer packaging
Any visible transport damage
The damaged or incorrect product
Shipping label or delivery label (if required)

This documentation is necessary to enable investigation of the damage, claims processing, and possible compensation. The risk of transport damage, loss, or damage to the shipment transfers to the customer upon receipt of delivery in accordance with applicable delivery terms, provided that no immediate report of visible damage or discrepancy is made. La Mon Nails is not responsible for damage, loss, or delays occurring during transport that are beyond the company’s control, but will assist the customer to a reasonable extent in claims processes against the carrier.

International Deliveries

International orders are normally shipped within 24 hours on weekdays after the purchase has been completed. During periods of high order volume, campaigns, holidays, or vacation periods, handling time may extend to 48 hours or longer. The normal delivery time for international shipments is up to one week, depending on the destination and local conditions. Shipping costs are calculated based on chargeable weight. Fuel surcharges, currency surcharges, customs duties, import fees, and local taxes may apply and are the responsibility of the customer unless otherwise stated. Deliveries are made via DHL. The customer is responsible for ensuring that all delivery details are correct at the time of ordering. If the shipment is damaged, opened, or incomplete upon delivery, the customer must immediately contact DHL and inform La Mon Nails via info@lamon.se. La Mon Nails is not responsible for transport damage, customs-related fees, or delays beyond the company’s control.

Unclaimed Parcels

If the customer fails to collect their parcel within the specified time and the shipment is returned to La Mon Nails, the company reserves the right to charge an administration fee of 300 SEK excluding VAT, in addition to the actual return shipping cost and any storage or additional fees charged by the carrier or shipping company. If the customer wishes the order to be resent after return, a new shipping fee will be charged according to the applicable shipping terms. Unclaimed parcels are not covered by the right of withdrawal under Swedish distance selling legislation. The customer is therefore responsible for all costs arising from failure to collect the parcel.

6. Right of Withdrawal

Cancel purchase

In accordance with the Swedish Distance Contracts Act (2005:59), private individuals have the right to withdraw from their purchase within fourteen (14) days from the date the product, or a substantial part of the delivery, has been received, without providing any reason. The right of withdrawal applies only to consumers and does not apply to business customers (B2B).

Exceptions to the Right of Withdrawal
For health and hygiene reasons, the right of withdrawal only applies to products where the seal or security marking remains completely intact. Sealed products where the seal has been broken, as well as used or handled cosmetic products, cannot be returned or refunded.

To qualify for an approved return, the following conditions must be met:

The product must be unused, undamaged, and in its original condition
The seal or security marking must remain completely intact
The original packaging must be returned complete and without damage
Receipt, order number, or invoice must be provided
The customer must contact La Mon Nails via info@lamon.se before sending the return

For approved returns, refunds, store credit, or exchanges will be processed according to agreement. Return shipping costs are the responsibility of the customer in cases of withdrawal, incorrect orders placed by the customer, or exchanges, unless otherwise required by mandatory law. Returns must be sent to the return address provided by La Mon Nails and may not be sent to parcel shops or collection points. The shipment must be traceable. Returns sent to pickup locations that cannot be collected may be returned to the customer at the customer’s own expense.

Returns should be sent to:
La Mon AB
Snickaregatan 17
56832 Skillingaryd
Sweden

Unclaimed parcels are not covered by the right of withdrawal and will be handled in accordance with the applicable terms for unclaimed shipments.

7. Returns

In cases of withdrawal, incorrect orders placed by the customer, or exchanges, the customer is responsible for the return shipping costs and all other return-related expenses. If the product is defective, damaged upon delivery, incorrectly packed, or if La Mon Nails has otherwise shipped the wrong item, La Mon Nails will cover reasonable return shipping costs, provided that the claim is approved. Returns must be sent as a traceable letter or parcel directly to the specified return address. Returns may not be sent cash on delivery or to parcel shops/collection points. In the event of incorrect items, defective products, or complaints, the customer must contact La Mon Nails via info@lamon.se within two days of receiving the delivery for further instructions and handling.

8. Warranty & Complaints

La Mon Nails offers a three-month warranty from the date of purchase on electrical products, provided that a valid receipt or proof of purchase can be presented. The warranty covers manufacturing defects and technical faults that have not been caused by external damage, incorrect use, careless handling, or insufficient maintenance.

The Warranty Does Not Apply in the Following Cases:

If the product has been dropped, exposed to impact, or otherwise physically damaged
If the product has been used contrary to care instructions or guidelines
If the UV/LED lamp sensors, functions, or components have been affected by dirt, dust, product residue, or other material due to insufficient cleaning
Normal wear and tear or cosmetic damage that does not affect the product’s functionality

In the event of a complaint, La Mon Nails reserves the right to inspect the product before approving the claim. If the complaint is not covered by the warranty terms, the claim may be rejected. For warranty or complaint matters, customers must contact La Mon Nails via info@lamon.se for further instructions and handling.

9. Refunds

In the event of an approved withdrawal, La Mon Nails will refund the amount paid by the customer for the returned product as soon as possible, but no later than thirty (30) days from the date the returned item has been received and approved. Refunds apply only to approved returned products that meet the return and withdrawal conditions. The customer is responsible for return shipping costs and all expenses related to the return shipment in cases of withdrawal. Sale items, promotional products, or products sold at discounted prices are not eligible for exchange, refund, or warranty unless otherwise required by mandatory consumer protection law or if the product is considered defective under applicable law.

10. Intellectual Property Rights

All intellectual property rights related to the La Mon Nails website, including texts, product descriptions, images, graphics, logos, trademarks, designs, layouts, technical content, databases, and all other materials and content on the website, belong exclusively to La Mon Nails or its licensors and are protected under copyright law, trademark law, and other applicable national and international intellectual property legislation. It is prohibited to copy, reproduce, distribute, transfer, publish, store, modify, exploit, or otherwise use any such content, in whole or in part, without the prior written consent of La Mon Nails. Unauthorized use may result in civil and criminal liability as well as an obligation to compensate for damages incurred.

11. Privacy Policy

La Mon Nails processes customers’ personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR), as well as applicable national data protection legislation. In connection with orders, purchases, customer service inquiries, or other use of our services, customers may provide personal data such as name, address, phone number, email address, payment information, and other information necessary for La Mon Nails to fulfill its contractual and legal obligations toward the customer.

Personal Data is Processed for the Following Purposes:

Processing and delivery of orders
Payment processing and customer service
Communication regarding orders, returns, and complaints
Fulfillment of legal obligations
Improvement of services, customer experience, and internal administration

By completing a purchase or using our services, the customer confirms that personal data may be processed to the extent necessary for the purposes stated above. La Mon Nails stores personal data only for as long as necessary to fulfill contractual obligations, legal obligations, or other legitimate purposes in accordance with applicable law. In accordance with GDPR, customers have the right to: request information about which personal data is being processed, request correction of inaccurate information, request deletion of personal data, request restriction of processing, object to certain types of processing, request data portability where applicable. For questions regarding the processing of personal data or to exercise these rights, customers may contact La Mon Nails via info@lamon.se. La Mon Nails takes reasonable technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, or unlawful processing.

12. Product Information & Limitation of Liability

La Mon Nails strives to ensure that all information on the website, including product descriptions, specifications, ingredient information, intended uses, images, and color representations, is as accurate, complete, and up to date as possible. However, typographical errors, technical issues, inaccuracies, stock discrepancies, or other unintended deviations may occur. Product images and color representations are presented for illustrative purposes only. La Mon Nails cannot guarantee that colors, shades, or product appearances are reproduced exactly as perceived in reality, as this may be affected by factors such as screen settings, lighting conditions, resolution, device type, or individual visual perception. La Mon Nails reserves the right to correct inaccuracies, update information, adjust product descriptions, prices, technical specifications, or discontinue products at any time without prior notice. The customer is responsible for ensuring that ordered products are suitable for their intended use and that the products are used in accordance with applicable instructions, safety guidelines, and professional recommendations. To the maximum extent permitted by applicable law, La Mon Nails shall not be liable for indirect damages, consequential damages, financial losses, loss of profit, production loss, business interruption, or any other indirect damages arising from the use, misuse, improper handling, or inability to use products purchased through the website.

13. Changes to Terms & Conditions

La Mon Nails reserves the right to update, modify, or supplement these terms and conditions, policies, and other contractual terms at any time without prior notice, to the extent permitted by applicable law. Any changes become effective from the moment they are published on the website and apply to orders placed after publication. For each individual purchase, the version of the terms and conditions published and available on the website at the time the order was placed shall always apply.